Amazon Seller Account Suspended? Here’s A Guide to Appealing and Reinstating Your Account?

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The violation of the platform's policies or failure to meet performance standards is likely to result in the amazon suspended account reinstated. Such occurrences can arise from selling counterfeit items, manipulating reviews, and failing to meet product quality standards according to customer expectations, as well as shipping time. The instant impact of an Amazon seller account suspension is the stoppage of amazon business. You won’t be able to put new products, complete the previous orders or access the sales data. Financial loss is definite like decrease in revenue and brand recognition. Suspension of amazon seller account doesn’t mean it won’t be accessible anymore. The chances of reinstatement of an older account is more likely to happen. 




Now how to Reinstate Your Amazon Seller Account? 


Get to understand the reason for suspension, all of the detail regarding this is available in the letter you received by amazon. No need to get emotional, while writing the appeal letter as it puts negativity into it. Try to work with an agency or someone who has experience in writing amazon seller account suspended appeal letter for desired result. While writing the amazon seller account appeal letter don’t forget to include all the data that’s been collected while investigating. Avoid blaming amazon for it and try to present it in a neutral manner by this it will indicate equitability to solve the problem and avert the recurring issue. After having all the evidence in the form of a document plus a letter send them for review. Click on “Reactivate Your Account" in the suspension notice you received on Seller Central. After this a form will pop-up where you need to provide your plan of action (POA) and contact details. Your submission will be reviewed by the amazon health team.

Draft Your Plan Of Action In Four Simple Steps!

It is a summarized document indicating the steps that have to be taken to address the issue of suspended accounts. It needs to be presented in way of your understanding and enthusiasm to solve the issue.

In regards to Amazon’s criteria, your POA should have the following:


  • The underlying reason that causes the issue.

  • Actions taken by you to overcome the issue.

  • Preventing the same issue in future occurrence. 


How Long Does it Take an Amazon Seller Account to Reinstate After Suspension?


This can vary on several factors to process the reinstatement of suspended account.

According to amazon they will reply between 24 hours to 7 days or more. So, there is no definitive answer to it. Some users have experienced replies after 60 days. Later that amazon seller account got reinstated. To get the reply faster make sure you submitted your appeal in the best possible way. Have patience, trust the process your amazon suspended account reinstated.
Third-Party Reinstatement Services

Only third-party companies provide Amazon account reinstatement service in which they are specialized in helping sellers to appeal suspended Amazon seller accounts. These can be very beneficial if you are unaware about the reinstatement procedure or if you want to create a persuasive appeal. However these third-party services are not promoted by amazon.







 

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